> For the complete documentation index, see [llms.txt](https://doc.3va.app.br/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.3va.app.br/atalhos/comece-aqui/erros-e-problemas.md).

# Erros e Problemas

Esta seção contém informações sobre os principais erros e problemas que podem ocorrer ao utilizar a plataforma, incluindo códigos de erro da Meta, como solicitar revisão de banimentos e como resolver problemas com mensagens do Instagram.

<table data-view="cards"><thead><tr><th>Title</th><th data-card-target data-type="content-ref">Target</th></tr></thead><tbody><tr><td>Códigos de Erros da Meta</td><td><a href="/pages/cd80bac70fa9be48ccbb0eb949288f0232362b7a">/pages/cd80bac70fa9be48ccbb0eb949288f0232362b7a</a></td></tr><tr><td>Solicitar revisão de banimento</td><td><a href="/pages/e08ed6d23d4d8b25d4e7e07eeeca22747267972a">/pages/e08ed6d23d4d8b25d4e7e07eeeca22747267972a</a></td></tr><tr><td>Mensagens do Instagram não chegam</td><td><a href="/pages/a3c5f40b2eb1547f250c587a298428feb70aec4d">/pages/a3c5f40b2eb1547f250c587a298428feb70aec4d</a></td></tr><tr><td>Acessar página de suporte</td><td><a href="/pages/0313f6bbf56b128617f0e864462ca96a57988234">/pages/0313f6bbf56b128617f0e864462ca96a57988234</a></td></tr></tbody></table>


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